by Jeff Spear | Mar 19, 2014 | Uncategorized
I find a number of my clients are working on some sort of cost accounting process for various programs. What they are discovering is that there are precious few processes in place anywhere that address this need. So with many of those that I either work... by Jeff Spear | Feb 27, 2014 | Uncategorized
Welcome to my next installment. As I meander around various institutions of higher education, I find certain themes to be consistent. One relates to the processing of student refunds. For many non-traditional programs, Pell recipients who also borrow... by Jeff Spear | Feb 27, 2014 | Uncategorized
A new tax reform proposal is circulating about, with a number of provisions designed to impact higher education. As one might expect, any assault of even the tiniest nature against the industry results in the typical claim that these provisions will... by Jeff Spear | Dec 18, 2013 | Uncategorized
The junior senator from Massachusetts is proposing that the use of credit reports be eliminated in connection with job applications. The only exception she is willing to consider is for government employees seeking a security clearance. There does seem... by Jeff Spear | Nov 5, 2013 | Managing Tuition Revenue, Uncategorized
When I was in the corporate world, it was common for one of the top sales people to make the most of anyone in the organization. Sometimes, the heavy hitters, festooned with gray hair an a rolodex full of “friends” made more than the... by Jeff Spear | Oct 20, 2013 | Uncategorized
Some of the institutions I am visiting confront what I will call a challenging demand scenario. That is, what used to be a lock for, say, 400 new students is now in the low 300s. The reasons for this drop-off are many and vary with diverse institutional...